Frequently Asked Questions
Everything you need to know about CrunchLabs fashion, shipping, and style.
How do I determine my correct size?
We provide a detailed size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that for hygiene reasons, certain items like swimwear and undergarments are final sale.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.
Are your materials sustainably sourced?
At CrunchLabs, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options including Klarna and Afterpay.